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Promotion of perceived service quality through employee training and empowerment : the mediating role of employee motivation and internal communication

Chikazhe, Lovemore; Nyakunuwa, Esthery - In: Services marketing quarterly 43 (2022) 3, pp. 294-311

Persistent link: https://www.econbiz.de/10013352803

Evaluating the mediator role of organizational identification in the relationship between symmetrical internal communication and individual performance of hotel employees

Ortega, Eduardo; Gomes, Gabriela; Ribeiro, Neuza; … - In: Administrative Sciences : open access journal 13 (2023) 8, pp. 1-15

communication on individual performance and organizational identification, as well as to evaluate the mediating role of … this study demonstrate that symmetrical internal communication has a positive impact on organizational identification and … symmetrical internal communication and individual performance. This study therefore extends the knowledge of the effects of …

Persistent link: https://www.econbiz.de/10014370486

Driving employee engagement : the expanded role of internal communications

Mishra, Karen E.; Boynton, Lois; Mishra, Aneil K. - In: International journal of business communication : IJBC … 51 (2014) 2, pp. 183-202

Persistent link: https://www.econbiz.de/10010347710

Internal communication for change : a complex challenge

Gadolin, Christian - In: International journal of strategic change management : IJSCM 5 (2013/14) 3, pp. 175-188

Persistent link: https://www.econbiz.de/10010467276

Do we see eye to eye? : the relationship between internal communication and between-group strategic consensus ; a case analysis

Desmidt, Sebastian; George, Bert - In: Management communication quarterly : an international … 30 (2016) 1, pp. 84-102

Persistent link: https://www.econbiz.de/10011412644

Dynamics of symmetrical communication within organizations : the impacts of channel usage of CEO, managers, and peers

Lee, Yeunjae - In: International journal of business communication : IJBC … 59 (2022) 1, pp. 3-21

Persistent link: https://www.econbiz.de/10012703091

Internal communication in global project teams

Bizjak, Martin; Faganel, Armand - In: Management 15 (2020) 3, pp. 179-206

Persistent link: https://www.econbiz.de/10012642643

When COVID-19 is the invader and internal communication is the hero : understanding the influence of internal communication on individual performance and evaluating the mediating r...

Gomes, Daniel Roque; Lourenço, Patricia; Ribeiro, Neuza - In: Administrative Sciences : open access journal 11 (2021) 4, pp. 1-13

Objective: The main objective of this study was to evaluate the impact of internal communication (IC) of organisations …. Practical implications: These results seem to support the need for organisations to invest in their internal communication … practices as a way of stimulating strong and fruitful relationships between workers and the organisation. Internal communication …

Persistent link: https://www.econbiz.de/10012795375

Examining the role of internal communication and employee engagement in Cyprus-based medium-sized organisations in times of challenging strategic changes

Komodromos, Marcos - In: Journal for global business advancement : JGBA 13 (2020) 1, pp. 32-52

Persistent link: https://www.econbiz.de/10012287073

Digital communication channels in Industry 4.0 implementation : the role of internal communication

Kovaitė, Kristina; Šūmakaris, Paulius; … - In: Management : journal of contemporary management issues 25 (2020) 1, pp. 171-191

Persistent link: https://www.econbiz.de/10012253949