Narrow search
Showing 27,761 - 27,770 of 667,698
Cover Image
The impact of other customers on customer experiences : a psychological distance perspective
Miao, Li; Mattila, Anna S. - In: Journal of hospitality & tourism research : JHTR ; the … 37 (2013) 1, pp. 77-99
Persistent link: https://www.econbiz.de/10009772548
Cover Image
The nature of front-line service work : distinctive features and continuity in the employment relationship
Bélanger, Jacques; Edwards, Paul K. - In: Work, employment & society : a journal of the British … 27 (2013) 3, pp. 433-450
Persistent link: https://www.econbiz.de/10009772610
Cover Image
Consumer information systems and relationship management : design, implementation, and use
Lin, Angela (contributor); Foster, Jonathan (contributor);  … - 2013
"This book highlights empirical research, theoretical frameworks, and relevant models on the understanding and implementation of consumer information systems, covering consumer perceptions of practicality and ease of use"--Provided by publisher
Persistent link: https://www.econbiz.de/10009772639
Cover Image
Webcare as customer relationship and reputation management? motives for negative electronic word of mouth and their effect on webcare receptiveness
Willemsen, Lotte; Neijens, Peter C.; Bronner, Fred A. - In: The changing roles of advertising : [extended versions …, (pp. 55-69). 2013
Persistent link: https://www.econbiz.de/10009773057
Cover Image
Brand personality as a predictor in the product/firm relationship as it relates to brand loyalty during periods of brand stress, catastrophic events or recalls
Becker, Kip; Nobre, Helena - In: Journal for global business advancement : JGBA 6 (2013) 3, pp. 212-225
Persistent link: https://www.econbiz.de/10009773744
Cover Image
Beschleunigte Conversion-Sellaround-Widgets als modernes Verkaufsinstrument im Zeitalter des SoLoMo
Kunhardt, Felix von - In: Digitalisierung des Handels mit ePace : innovative …, (pp. 315-330). 2013
Persistent link: https://www.econbiz.de/10009773855
Cover Image
Integrierte Multi-Channel-Geschäftsmodelle ermöglichen Zeitersparnis beim Einkauf
Zaharia, Silvia - In: Digitalisierung des Handels mit ePace : innovative …, (pp. 123-136). 2013
Persistent link: https://www.econbiz.de/10009773965
Cover Image
Digitale Revolution im Handel : steigende Handelsdynamik und disruptive Veränderungen der Handelsstrukturen
Heinemann, Gerrit - In: Digitalisierung des Handels mit ePace : innovative …, (pp. 3-26). 2013
Persistent link: https://www.econbiz.de/10009773971
Cover Image
Patients-medical unit relationship models in the virtual environment
Matysiewicz, Justyna; Smyczek, Slawomir - In: EuroMed journal of business 8 (2013) 1, pp. 36-47
Persistent link: https://www.econbiz.de/10009774501
Cover Image
Die Pensionierung als Basis für Kundenbindungsaktivitäten im Einzelhandel : konzeptionelle Überlegungen
Dölling, Stefan - In: Handel in Theorie und Praxis : Festschrift zum 60. …, (pp. 301-333). 2013
Persistent link: https://www.econbiz.de/10009774625