We evaluate a randomized experiment of a statistical support system developed to assist caseworkers in Swiss employment offices in choosing appropriate active labour market programmes for their unemployed clients. This statistical support system predicted the labour market outcome for each...

In this paper the motivation and various concepts of statistical systems for assisting case workers in assigning unemployed persons to active labour market programmes (ALMP) are examined and the particular implementation of such a statistical system in Switzerland, which was introduced in the...

This paper examines whether contacts between caseworkers in public employment offices and employers impact on the reemployment chances of the unemployed they counsel. This analysis is made possible through a large administrative dataset on unemployed combined with an extensive survey of...

This paper proposes a nonparametric method for evaluating treatment effects in the presence of both treatment endogeneity and attrition/non-response bias, using two instrumental variables. Making use of a discrete instrument for the treatment and a continuous instrument for...

In many countries, caseworkers in a public employment office have the dual roles of counselling and monitoring unemployed persons. These roles often conflict with each other leading to important caseworker heterogeneity: Some consider providing services to their clients and satisfying their...

We evaluate a randomized experiment of a statistical support system developed to assist caseworkers in Swiss employment offices in choosing appropriate active labour market programmes for their unemployed clients. This statistical support system predicted the labour market outcome for each...

We estimate the effects of active labour market policies (ALMP) on subsequent employment by nonparametric instrumental variables and matching estimators. Very informative administrative Swiss data with detailed regional information are combined with exogenous regional variation in programme...