One of the major challenges for European governments is to solve the dilemma of increasing the security and reducing fraud in international trade, while at the same time reducing the administrative burden for commercial as well as public administration organisations. To address these conflicting...

Foreword -- Acknowledgments -- Acronyms and abbreviations -- Introduction -- E-development as a holistic vision -- The eSri Lanka program -- Learning from eSri Lanka -- Developing e-leadership institutions -- An institutional innovation in e-leadership: the ICT Agency of Sri lanka -- The...