Prior research on organizational trust has not rigorously examined the context specificity of trust, nor distinguished between the potentially varying dimensions along which different stakeholder groups (e.g., employees, customers, investors, etc.) base their trust. As a result, dominant...

Although significant progress has been made to investigate the Nonprofit-Business Collaboration (NBC) as one approach to tackle social and environmental issues, it is evident that this rising body of knowledge has been criticized as scattered and fragmented. In light of this challenge, we used...

Research on organizational citizenship behaviour (OCB) has received enormous attention from researchers in the West. Quite a number of scales have been developed to measure OCB from Western perspectives emanating from Western value systems. There is a dearth of research that has attempted to...

A performance management system, when implemented well, can contribute significantly to an organization‘s overall performance. However, there is limited literature in this context, and the present paper explores the current available sources of information on issues in implementing an...

In this paper I outline a process of stakeholder engagement from the point of view of the customer of a business organization in the context of a purchase transaction. This process or model has 2 main components. The first is time, which is divided into 3 periods: before purchase, after purchase...

Innovation is an increasingly relevant concept for the success of any organization, but it also represents a set of internal and external considerations, barriers and challenges to overcome. Along the concept of innovation, new paradigms emerge such as open innovation and co-creation that are...

Purpose – The purpose of this paper is to shed light on the European Union’s (EU) latest regulatory principles for environmental, social and governance (ESG) disclosures. It explains how some of the EU’s member states are ratifying the EU Commission’s directives on ESG reporting by...

Purpose: Small and medium sized enterprises (SMEs) are increasingly communicating and interacting with stakeholders through digital media. Therefore, this research investigates the SME owner-managers' attitudes toward the pace of technological innovation, and it examines their perceived use and...