Liu, Sandra; Chen, Jie; Sun, Zhaonan; Zhu, Michael Yu - In: International Journal of Pharmaceutical and Healthcare … 12 (2018) 4, pp. 391-408
Purpose: Increasing consumer choices in health care results in keener competition faced by providers. The existing nonlinear and asymmetric impact of patient perceived quality of care to their choices should provide insights for hospitals to deploy limited resources to areas that produces most...