Describimos y fundamentamos la tendencia creciente a utilizar medidas no financieras para la medición del rendimiento empresarial (business performance measurement), así como una axonomía de estas medidas y el impacto del movimiento de la calidad total en las prácticas de medición. Las...

Este trabajo presenta el concepto de JIT (Just-In-Time, o justo a tiempo) y ofrece aplicaciones en la Argentina. En la Parte I, pone el JIT en el contexto de la gestión japonesa (management japonés): destaca las características de esta gestión, y resume su evolución a lo largo de las...

Distinguimos entre educación para la calidad y entrenamiento para la calidad. A través de la educación, aprendemos la 'filosofía' de la calidad; a través del entrenamiento, aprendemos sus herramientas. Así, el aprendizaje es un concepto central de este artículo. Pero no es el único. Para...

The purpose of this review is to evaluate the status of scholarly research on Japanese management as it is applied outside Japan. The first part of the review deals with the concept of Japanese management. The second part aims at understanding how Japanese management is applied in foreign...

The purpose of this review is to evaluate the status of scholarly research on Japanese management as it is applied outside Japan. The first part of the review deals with the concept of Japanese management. The second part aims at understanding how Japanese management is applied in foreign...

The purpose of this review is to evaluate the status of scholarly research on Japanese management as it is applied outside Japan. The first part of the review deals with the concept of Japanese management. The second part aims at understanding how Japanese management is applied in foreign...

Berkshire Hathaway, the $300 billion conglomerate that Warren Buffett built, is among the world's largest and most famous corporations. Yet, for all its power and celebrity, few people understand Berkshire, and many assume it cannot survive without Buffett. This book proves them wrong. In a...

This article tells the story of the successful effort to turn around the Labor Department's performance during the first five years of the Obama Administration. The Labor Department leadership team, largely chosen for its policy expertise rather than any management experience, used common-sense...

The International Standards Organisation's ISO 26000 on social responsibility supports organisations of all types and sizes in their responsibilities towards society and the environment. ISO 26000 recommends that organisations ought to follow its principles on accountability, transparency,...

Synergistic value integrates insights from the stakeholder theory the resource based view theory and shared value. The stakeholder theory provides opportunities to align business practices with societal expectations and sustainable environmental needs. Businesses ought to reconcile disparate...