Purpose – This article aims to describe and analyze the results of efforts to improve patient‐centered care (PCC) in psychiatric healthcare. Design/methodology/approach – Using the methodology of a qualitative case study, the authors studied three Swedish child and adolescent psychiatric...

Purpose – This paper aims to describe the integrating and disintegrating effects of professional actions in customised care. Design/methodology/approach – Using a qualitative case study, the authors examine the work practices and cultures of three Swedish child and adolescent psychiatric...

Purpose – The purpose of this paper is to investigate the struggles of managerial identity in relation to the process of becoming/being a manager, and the personal conflicts involved within this process. Design/methodology/approach – In a qualitative, longitudinal project, five managers were...

Purpose – The purpose of this study is to describe the determinants of profitability in terms of the strategic profitability model (the Du Pont model), depicting the “route” to high profitability in grocery retail stores located in market areas possessing dissimilar competitive conditions....

Purpose – The purpose of this paper is to demonstrate how new public management (NPM) reform from the national level is implemented as practice in a local unit within the police sector in Sweden. Design/methodology/approach – A qualitative case‐study approach is applied using...

Purpose – The article aims to analyze how personal development training influences managers' identity processes. Design/methodology/approach – The article, taking an interpretive‐critical approach, is based on a qualitative, longitudinal study of five participants (managers) in a personal...