While most user studies on mobile telecommunications focus on adoption of services, preferences in the use of data networks has hardly been studied. In this paper, we analyse data collected directly on smartphones to study preferences of users between cellular and WiFi networks. Moreover, we...

Service innovation often requires multiple organizations to work together in complex, dynamic networks. Existing literature shows that mechanisms like trust, power and contracts govern activities in organizational networks. Scholars rarely study how such a mix of mechanisms evolves over time,...