Drawing on previous research in pricing, we propose three broad antecedents to perceptions of price unfairness. Consumers perceive price unfairness when (1) they feel that the firm is making excessive profits, (2) they are not able to understand the pricing structure applied, and (3) they sense...

The agricultural age was characterized by the exchange of basic commodities through bazaars, while the exchange of goods (and increasingly, services) through shopping malls has defined the ageing industrial age. Though we are now well into the information age, we still lack a comprehensive...

Several forces at work in most organizations can kill promising technologies before they ever become transformed into marketable products. Here's how to recognize the syndromes and combat them if they have already taken hold in your company.

At a time when almost every business practice is undergoing a thorough reengineering process, many companies are discovering the value of going back to basics in one crucial area: design. Management, preoccupied during much of the 1980s with a set of concerns that were far removed from creating...

Purpose – The purpose of this paper is to describe the concept of “Conscious Capitalism,” which refers to a new, more enlightened approach to business purpose and management. Design/methodology/approach – The paper describes how the context for business has changed in fundamental ways in...