You won't have to turn yourself into a propeller‐head, but it would behoove you to sharpen your focus on technology in the coming year.

Purpose – The purpose of this paper is to describe the role that context plays in managerial decision making. The paper aims to argue that managers increasingly need to take into account broader contexts of information in decision making. It seeks to define managerial context, how it is of...

This book discusses the evolution of management as a profession over the past two decades and how it continues to evolve. It goes on to describe the new style of management and makes recommendations for what today's and tomorrow's managers must know and how to work. Offers ways to think about...

The Quality Yearbook is an annually published 800‐page book designed to keep people who are interested in quality management practices up to date. The editors have employed quality management practices throughout to put each edition together, make improvements from one edition to the next, and...

Purpose – This is a report on an IBM Institute for Business Value study, based on responses from more than 1,100 individuals and interviews with more than two dozen executives from leading organizations, that aims to suggest ways organizations can use social approaches to create meaningful...

IBM has gone from a company with 60 billion in unprofitable revenue to a profitable 85 billion enterprise. IBM Global Services draws most of its revenue from helping businesses to do successfully what IBM has done: transform themselves. This book describes the practices that allowed IBM to...