Purpose: This paper aims to investigate governance in service triads, specifically studying significant steering and connecting coordination failures, to reveal typically hidden characteristics and consequences. Design/methodology/approach: This study focuses on coordination functions and...

Purpose - The paper seeks to analyze the evolution of competitive advantage using both "classic" and "extended' resource based theory (RBT) The aim is to examine the different ways in which classic" and extended resource based advantage develops and how they might combine to create long term...

This paper explores theoretical and practical aspects (i.e. resources allocated, activities undertaken, actors/decisions involved) of corporate ‘parenting’ in the development of international service networks. A review of the relevant corporate strategy, supply-chain, networks and services...