Swedish public transport organizations have set an objective to double usage of the public transport during the next coming five years. This study attempts to investigate if the current ticket solutions support the goal of the public transport companies, and if the available mobile phone...

Purpose: The purpose of this study is to provide a review of the emergent literature to advance the current understanding of the business model (BM) concept in a context in which more than one actor is actively involved in the development and delivery of a joint offer based on information and...

Money and payments are central to modern economies and societies, yet there are increasing concerns over the environmental impacts of various payment services, particularly from a climate perspective. This report examines the climate impact of retail payments in Sweden in 2021, including cash,...

The expansion of digital payment services like retail Central Bank Digital Currencies (rCBDCs) built on innovative ICT infrastructure, notably datacenters, raises questions regarding potential environmental consequences due to electricity consumption. The design of such systems is critical for...

This paper summarizes findings of a research project on business innovation. It contrasts two forms of innovation--those of 'internal process' and 'external jolt'. We propose that their deployment depends on how managers responsible for business innovation in large firms feel about, and sense...

If knowledge is to be managed and transferred, it is essential that members of organizations know and agree on where capabilities reside. Few studies, however, have examined the difficulties of evaluating capabilities in large firms. This paper reports an in-depth empirical study of capabilities...

Purpose: The purpose of this paper is to apply a capability perspective to investigate the shift from relationship lending to transaction lending in a bank’s corporate segment. The authors investigate the impact of three operational capabilities: assisting corporate clients in funding and...