In the digital transformation of public administrations, objectives are no longer simply the implementation of new technology, but the involvement of all stakeholders into the process of digitalization. The Digital Roadmap of the Austrian government emphasizes the need of co-production of public...

Several public services in Malta operate under the stewardship of different governmental bodies, ministries, or departments. This results in considerable effort in the delivery of public services, especially ones that require the use of multiple registries, such as integrated public services...

This paper proposes a framework for explaining the collaboration between co-creation and LAB design methodologies with KIBS (Knowledge Intensive Business Services), which include ICT services, when public services were immerse in an innovative process at government units within six EU-20...