Exposure to natural hazards tends to be poorly understood and yet implicitly accepted by a large proportion of populations at risk. Some people through years of experience and time-tested coping mechanisms effectively respond to most hazards. Others, lacking skills and experience, are dependent...

Examines the idea of learning in organizations with a particular focus on how organization members learn from experience, and how managers might foster a facilitating environment for learning. Contends that the idea of the “learning organization”, as presented by Peter Senge in his book The...

The changes brought about by the new professional contract (1990) and the NHS reforms of 1991 are creating larger general practices which increasingly are seen as ‐ and see themselves as ‐ small businesses. As such the performance of practices will depend in part on their being able to...

Coaching In Depth introduces the reader to the management consultancy technique of Organizational Role Analysis (ORA); a technique with the immensely practical purpose of helping managers to stay "in role and on task". The ORA method is grounded in a process of consultation that derives from the...