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Consumer behaviour
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Service quality
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Prentice, Catherine
94
Wong, IpKin Anthony
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Hsiao, Aaron
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King, Brian
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Wang, Xuequn
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Loureiro, Sandra Maria Correia
5
Nguyen Tuyet-Mai
5
Vada, Sera
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Weaven, Scott
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Woodside, Arch G.
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Dominique-Ferreira, Sergio
3
King, Brian E.M.
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Quach, Sara
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Thaichon, Park
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Altinay, Levent
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Journal of retailing and consumer services
25
International journal of hospitality management
7
Journal of business research : JBR
7
Services marketing quarterly
7
Journal of hospitality marketing & management
6
International journal of contemporary hospitality management
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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China Accounting and Finance Review
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Individual sources, dynamics, and expressions of emotion : [contributions to the 2012 International Conference on Emotion and Organizational Life held in Helsinki, Finland]
1
International Journal of Consumer Studies
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International journal of consumer studies
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Journal of vacation marketing
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Journal of vacation marketing : an international journal
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Marketing Intelligence & Planning
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The Cornell hospitality quarterly
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The journal of brand management : an international journal
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Tourism and hospitality research : the surrey quarterly review
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ECONIS (ZBW)
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Other ZBW resources
7
OLC EcoSci
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71
Emotional Intelligence in a Hierarchical Relationship: Evidence for Frontline Service Personnel
Prentice, Catherine
;
King, Brian E. M.
- In:
Services marketing quarterly
33
(
2012
)
1
,
pp. 34-49
Persistent link: https://www.econbiz.de/10009818050
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72
Reverse relationship between reward, knowledge sharing and performance
Nguyen Tuyet-Mai
;
Prentice, Catherine
- In:
Knowledge management research & practice : KMRP ; an …
20
(
2022
)
4
,
pp. 516-527
Persistent link: https://www.econbiz.de/10013352776
Saved in:
73
The influence of gaming and non-gaming experience on customers' response to the casino
Prentice, Catherine
;
Ji, Chunli
;
Li, Kefang
- In:
Journal of vacation marketing
28
(
2022
)
4
,
pp. 455-468
Persistent link: https://www.econbiz.de/10013387788
Saved in:
74
Addressing service profit chain with artificial and emotional intelligence
He, Wei
;
Prentice, Catherine
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 730-756
Persistent link: https://www.econbiz.de/10013327889
Saved in:
75
Want to feel better, share what you know
Prentice, Catherine
;
Zeidan, Susan
;
Nguyen Tuyet-Mai
- In:
Knowledge management research & practice : KMRP ; an …
21
(
2023
)
5
,
pp. 1008-1019
Persistent link: https://www.econbiz.de/10014369748
Saved in:
76
Managing burnout from engagement-derived acting strategy
Prentice, Catherine
;
Snell, Lan
;
Sok, Phyra
- In:
Journal of service theory and practice
33
(
2023
)
4
,
pp. 577-597
Persistent link: https://www.econbiz.de/10014302390
Saved in:
77
Mind, service quality, relationship with airlines
Prentice, Catherine
;
Hsiao, Aaron
;
Wang, Xuequn
; …
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 212-234
Persistent link: https://www.econbiz.de/10014303192
Saved in:
78
Artificial intelligence as a boundary-crossing object for employee engagement and performance
Prentice, Catherine
;
Wong, IpKin Anthony
;
Lin, Zhiwei
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014303366
Saved in:
79
Addressing data quality in Airbnb research
Prentice, Catherine
;
Pawlicz, Adam
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 812-832
Persistent link: https://www.econbiz.de/10014483774
Saved in:
80
Supply chain management in the insurance industry : symmetrical and asymmetrical analysis
Prentice, Catherine
;
Dominique-Ferreira, Sergio
;
Wang, …
- In:
The journal of business & industrial marketing
38
(
2023
)
11
,
pp. 2505-2518
Persistent link: https://www.econbiz.de/10014472004
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