Three manufacturing facilities of an international consumer products company were studied to determine cross‐cultural differences in how managers address employee participation. Despite nearly identical products, a common company culture, and other similarities, European managers demonstrated...

Illustrates the key differences between two distinct sub‐populations employed by most organizations: specialists and generalists. Specialists are defined as those professionals who are trained in a singular discipline, are concerned with increasing and perfecting their skills, and value...

Offers Western managerial psychology a synthesis of cross‐cultural perspectives on Western‐Japanese inter‐organizational conflict. Argues that Graeco‐Roman and Confucian‐Buddhist‐based cultural and communicative codes are fundamentally antagonistic, contributing to misperceptions and...

This article reports on the development and assessment of a customized executive education experience, designed for the managers of a large financial services organization. It was designed to incorporate many of the desirable outcomes of “action learning” such as organizational impact and...

Many 1980s western managers, stressed by global changes in resource costs, competitive pressures, and technological imperatives, strive to emulate Japanese management models and practices, such as Quality Circles (QCs). The implementation and cultural‐motivational barriers to an effective QC...

Personal problems of employees impair their productivity. These may be family, emotional, alcohol or other drugs, or just living problems. Employee assistance is an action‐oriented programme designed to recognise symptoms of problem employees before they become costly to the employee as well...

In the United States of America many employers use a polygragh and other tests to attempt to ascertain the honesty of potential employees. The history of polygraph testing with all the associated difficulties is examined, as is the validity of these tests. The evidence suggests that is not...

Evidence exists which suggests that organisations may have misinterpreted the intent and letter of the current US law in personnel selection. The flawed response that many organisations have taken as a result of this misinterpretation is described. While “unfair discrimination” is...