Purpose The purpose of this paper is to investigate the large case of enterprise resource planning (ERP) system implementation in Latin America, performed between 2011 and 2015 in a Brazilian, multinational, publicly traded company. Using the organizational change literature as background, this...

Business process reengineering (BPR) is widely applied. However, its high failure rates give much cause for concern and call for more research, thus future BPR programmes might be implemented more successfully. Reports on one such research programme. Based on a holistic perspective, it critiques...

Sustainable competitiveness can only come through building robustness into processes and their effective management and control. Through a culture of continuous improvement and using the Deming Cycle of plan‐do‐check‐act, complacency can be prevented and value optimized for the end...

Business process re‐engineering (BPR) is the latest addition to the armoury of management techniques available. BPR purports to produce quantum improvements in performance by radically redesigning organizational processes. There is, however, some confusion as to what exactly constitutes BPR...

Discusses business process re‐engineering, the latest paradigm to enter the management lexicon, which seeks to combine a processes orientation with an edict for radical change. Propose that BPR has now passed through the stage of euphoria, characterized by extravagant claims about the benefits...

Most of the 50 largest organizations in Finland have undertaken business process re‐engineering (BPR) projects during the last five years. This study concentrated on business process re‐engineering projects in 21 large Finnish organizations. Of the 21 organizations interviewed, six represent...

Purpose – Sometimes when business is very good, it gets in the way of actualizing a planned strategy. This knocks a company's vision way off base and keeps company personnel from ever getting back to it. This article explores how to keep doing business but not at the expense of your vision and...

Purpose – The purpose of this paper is to present a model for measuring enterprise architecture (EA) readiness in organizations. Design/methodology/approach – This paper reviews the literature of enterprise architecture, defines and extracts factors and indicators of enterprise architecture...

Purpose – The paper aims to examine Igor Ansoff's research on environmental turbulence and to extend the paradigm. Design/methodology/approach – Ansoff's contribution was examined and applied to a variety of situations. The scale as designed did not capture certain strategic surprises....

This paper builds upon work already completed by the authors on the nature of the link between internal communication and the successful implementation of change management programmes in Northern Ireland companies. During 1999 and 2000 the theoretical foundation in the requisite areas of this...