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Kundenzufriedenheit braucht mehr als ein funktionsfähiges Produkt : Case Study "Gemeinsame Entwicklung einer Lösung für das Ground Handling am Flughafen"
Würdig, Stefan - In: Kundenzufriedenheit im IT-Outsourcing : das Optimum …, (pp. 137-145). 2014
Persistent link: https://www.econbiz.de/10010355739
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Kunden Sicherheit geben : zuverlässiges und sicheres Cloud Computing
Kellermann, Jörn - In: Kundenzufriedenheit im IT-Outsourcing : das Optimum …, (pp. 91-104). 2014
Persistent link: https://www.econbiz.de/10010355823
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Kundenbeziehungen nachhaltig pflegen : Messung und Optimierung von Zufriedenheit und Loyalität
Dubanowski, Marco - In: Kundenzufriedenheit im IT-Outsourcing : das Optimum …, (pp. 31-38). 2014
Persistent link: https://www.econbiz.de/10010355836
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Using balanced scorecards for the evaluation of “Software-as-a-service”
Lee, Sangjae; Park, Sung Bum; Lim, Gyoo Gun - In: Information & management : the internat. journal of … 50 (2013) 7, pp. 553-561
Persistent link: https://www.econbiz.de/10010243568
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IT at a crossroads : driving the transformation of IT services production towards cloud-enabled business outcomes ; a path towards continued relevance of corporate IT in the cloud...
Urbanski, Jürgen - In: IT-Outsourcing : neue Herausforderungen im Zeitalter …, (pp. 39-69). 2013
Persistent link: https://www.econbiz.de/10010259069
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Cloud-Computing : neue Chancen für das Outsourcing
Thorenz, Lynn; Zacher, Mathias - In: IT-Outsourcing : neue Herausforderungen im Zeitalter …, (pp. 25-38). 2013
Persistent link: https://www.econbiz.de/10010259070
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Cloud services practices for small and medium-sized enterprises
Lacity, Mary Cecelia; Reynolds, Peter - In: MIS quarterly executive : a research journal devoted to … 13 (2014) 1, pp. 31-44
Persistent link: https://www.econbiz.de/10010346105
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Governing cloud computing services: Reconsideration of IT governance structures
Prasad, Acklesh; Green, Peter - In: International journal of accounting information systems 19 (2015), pp. 45-58
Persistent link: https://www.econbiz.de/10011436939
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Migrating to the cloud : examining the drivers and barriers to adoption of cloud computing by SMEs in Ireland : an exploratory study
Doherty, Eileen; Carcary, Marian; Conway, Gerard - In: Journal of small business and enterprise development 22 (2015) 3, pp. 512-527
Persistent link: https://www.econbiz.de/10011443415
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A trust model of cloud computing based on quality of service
Manuel, Paul - In: Mathematics in business management : [International …, (pp. 281-292). 2015
Persistent link: https://www.econbiz.de/10011488429