Purpose – The purpose of this editorial is to introduce the selected Proceedings of the 1st National Conference of ISKO UK, the UK Chapter of the International Society for Knowledge Organization. It aims to provide some background for the group, and place it within the context of the recent...

Purpose – This paper seeks to develop a specified typology of various levels of semantic interoperability, designed to provide semantically expressive and functional means to interconnect typologically different sub‐systems in an international comprehensive knowledge organization system,...

Purpose – The paper aims to develop a prototype middleware framework between different terminology resources in order to provide a subject cross‐browsing service for library portal systems. Design/methodology/approach – Nine terminology experts were interviewed to collect appropriate...

Purpose – Traditional subject indexing and classification are considered infeasible in many digital collections. This paper seeks to investigate ways of enhancing social tagging via knowledge organization systems, with a view to improving the quality of tags for increased information discovery...

Purpose – The National Archives (TNA) is the UK Government's official archive. It stores and maintains records spanning over a 1,000 years in both physical and digital form. Much of the information held by TNA includes references to place and frequently user queries to TNA's online catalogue...

Purpose – New PhD researchers sometimes face challenges when attempting to follow Grounded Theory principles to conduct their studies. These challenges may lead them to change its features or even prevent them from using the approach at all. This paper seeks to argue that, although challenging...

Purpose – The purpose of this paper is to explore why Africa's indigenous knowledge is not playing a more active and visible role in the knowledge economy and to the roles that academia and librarians must play for it to be so. Design/methodology/approach – The paper's approach is to combine...

Purpose – As a way of assessing the ability of organizations to discover and manage unexpected failures in organizational capabilities of knowledge management (KM), this study aims to develop a measurement instrument that involves the five reliability dimensions of preoccupation with failure,...

Purpose This research is an effort to conceptualize the relationship between total quality management (TQM) and knowledge management in a new way. While some researchers considered knowledge management as a facilitator of TQM other scholars concerned TQM as an antecedent for knowledge...

Purpose – This paper is about service innovation processes and especially about how an idea about a new service proposition is realized and gradually transformed during the process. The purpose of this paper is to describe and explain the process by which the idea of what should be developed...