"Migration, Mobility and the Creative Class challenges contemporary conceptions of the mobility of the creative worker. Exploring the differences between a range of historical, political, and social contexts, this forward-thinking book contests the validity and logic of policymakers' strategies...

Operations have traditionally focused on reductive analysis; transactional processes open to mass-customisation and standardisation. This study proposes that service complexity created by extensive ‘reasonable’ customer demand limits the ability to standardise and manage systems through...