This paper studies an information design problem in a sequential consumer search environment. Consumers, whose valuation of firm's products is uncertain, observe a noisy signal about the valuation upon being matched with a firm. The goal is to characterize those signal structures that maximize...

In this paper, we investigate how automation alters decision-making responsibilities of mid- and upper-level managers within organizations. We develop a theoretical model of a firm with three organizational layers and two divisions. The firm is managed by an executive (principal); divisions are...

This paper optimizes dynamic pricing and real-time resource allocation policies for a platform facing non- transferable capacity, stochastic demand-capacity imbalances, and strategic customers with heterogeneous price- and time-sensitivities. We characterize the optimal mechanism, which...

Studying factors that influence adoption of new products and technologies lies at the heart of marketing. In this paper, we study a manager's decision to adopt automation for a production process. Automation offers efficiency by generating consistent high input at low operating costs. But at the...

This paper designs a dynamic allocation and pricing mechanism for an on-demand platform that can provide individual or shared services. Time-sensitive customers arrive stochastically onto the platform with heterogenous willingness to pay. The mechanism optimizes at what time, to which customers...