Healthcare systems consist of many different kinds of actors with varying interests and purposes. This forms a complex set of relationships, which can be seen as a network. The interesting question is how to balance in the network the needs of the patient as the customer and the purposes of the...

Purpose – The purpose of the study is to develop understanding about the role of information and knowledge in healthcare processes and thereby create a basis for practices that would better support the actual service provision. This paper seeks to model and analyze the service processes of two...

Purpose As the health care sector is changing rapidly, there is a growing need to develop new ways to make data-driven decisions, especially at the organizational level. Data utilization, like business intelligence (BI) activities, benefits health care organizations. The purpose of this paper is...

Knowledge work (KW) has risen to a significant role in modern societies, leading to an increasing number of the knowledge workers. Digitalization changes the work life, challenging individuals representing different professions as well as organizations. KW and the traditional professions are...

The sizes, and thereby minimum investments, of venture capital funds grew phenomenally during 1995-2000. Simultaneously, business started to transform from capital to knowledge intensive and a new gap emerged between venture and capital. A diverse group of actors referred to herein as...