Giesbers, Suzanne; Schouteten, Roel L.J.; Poutsma, Erik; … - In: Zeitschrift fuer Personalforschung. German Journal of … 28 (2014) 3, pp. 391-398
Increasingly, hospitals use the data from their quality measurement activities, as feedback information for their …’s purpose in providing feedback, and (2) nurses’ perception of feedback as a job demand versus a job resource. This contribution … nurses. It is argued that feedback on quality measurements can result in quality improvement at the expense of or for the …