In a country that has experienced over 15 years of politically driven change, the New Zealand Police Service (NZP) is now in the midst of an ambitious change programme called Policing 2000 ( P2 ). Challenging traditional policing assumptions, P2 is a total quality management (TQM) approach that...

In a supposedly “globalising” world, we offer a “localisation” counterbalance from Tanzania and Malawi. Our perspective is purposely anchored in the socio‐cultural perceptions of indigenous employees working within organisations in these two African nations. From these Afrocentric...

Mergers and acquisitions (M&A) are popular business strategies and have been on the increase in recent years. The present study investigated post‐merger stress in a sample of field sales employees from a recently merged organisation. A survey methodology was utilised to examine group...

Pre‐relocation measures as well as measures collected subsequent to it were used to predict employees’ post‐relocation adaptation in a case where an entire plant relocated its premises. The distance between the old and the new site did not require home relocation, with the result that the...

Absenteeism from work may be viewed as a viral infection which adversely affects, and is affected by, the overall health of the organisational system. Thus it is argued that in developing an effective treatment for this bug, it is essential that the underlying causes of the condition are...

Although the role of organisational characteristics in the change process has been extensively analysed and discussed in the literature, individual characteristics, which are equally crucial for the success of change, have been neglected. Therefore, the purpose of the present study is to add a...

The telecom sector has changed dramatically during the last decade. In order to meet new regulations, fierce competition and a growing demand for cheap and high quality telecom services by multinationals, European public telecom operators have created pan‐European strategic alliances. This...

This article seeks to further understand the significance of “organizational nostalgia” for processes of organizational change and to develop the mirror concept “managerial postalgia”. If nostalgia is a longing for a paradisical past, postalgia refers to a longing for a heavenly future,...

Purpose – The purpose of this paper is to confirm predictions that employee reports of psychological climate, appraisals of change and levels of adjustment during a change programme would be more positive for employees in higher status groups (operationalized as hierarchical level in the...

Purpose – This paper aims to investigate the relationship between age and adaptation to changes in the workplace (perceived demand‐ability fit, task performance before and after change). It also seeks to explore two mediators of the potential age‐adaptation relationships: adaptive...