Technology transfer to low-cost locations offers global firms an opportunity to reduce their variable costs involved in serving emerging markets. However, such moves may also make imitation by local competitors easier. As a consequence, technology transfer may create competition in the local...

We examine the relationship between life-cycle productivity and conformance quality in software products. The effects of product size, personnel capability, software process, usage of tools, and higher front-end investments on productivity and conformance quality were analyzed to derive...

We study the key determinants of customer satisfaction with software products. Our analysis, based upon a large sample of over 2,500 customer responses, suggests that capability and usability are the critical drivers of overall customer satisfaction. We also find that the importance of seven key...

In fast-cycle, high technology industries, the speed and rate at which companies can introduce products into the market are critical for sustaining competitive advantage and market share. The authors analyze new product development by three international manufacturers that dominate a segment of...

A global liquefied natural gas (LNG) market is quickly emerging, with several significant development projects very recently completed or underway; these projects consist of extraction, liquefaction, shipping, regasification, and storage facilities. Exact valuation of the real option to store...

Commodities, ranging from natural gas to memory chips, can be procured both by trading on the date in spot markets and in advance in forward markets. Transaction costs, such as brokerage fees, are typically higher in spot markets than in forward markets. Moreover, the forecast of a ¯rm's...

A fundamental issue in the management of technology innovation, both in manufacturing and service industries, is the comparative evaluation of emerging and incumbent technologies. This evaluation entails the juxtaposition of multiple aspects including process configuration and operational and...

Many firms introduce electronic channels in addition to their traditional sales channels and observe increasing buyer adoption rates immediately after the introduction but subsequent declines. Firms must understand the factors that drive channel adoption decisions and how these factors change...

Technology transfer offers global firms an opportunity to reduce the costs involved in serving emerging markets as well as to source from low-cost locations for their home markets. However, it also poses a potential risk of imitation by local competitors who may enter the market(s). We introduce...