Lightfoot, Howard; Baines, Tim; Smart, Palie - In: International Journal of Operations & Production Management 33 (2013) 11/12, pp. 1408-1434
Purpose – The servitization of manufacturing is a diverse and complex field of research interest. The purpose of this … have performed a systematic review of the research literature associated with the servitization of manufacturing. This … communities, namely services marketing, service management, operations management, product-service systems and service science …