Ozmutlu, Seda; Ozmutlu, Huseyin C.; Spink, Amanda - In: Online Information Review 27 (2003) 6, pp. 396-406
Recent studies show that many Web users only submit short queries and conduct short search sessions. This paper examines aspects of users’ attempting longer more complex queries. Web search services such as Ask Jeeves – publicly accessible question and answer (Q&A) search engines –...