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Looking good and sounding right : a scale development of aesthetic labor in the hospitality industry

Luoh, Hsiang-Fei; Tsaur, Sheng-Hshiung - In: Journal of hospitality and tourism insights 7 (2024) 2, pp. 1263-1281

Persistent link: https://www.econbiz.de/10014526863

Physical attractiveness stereotypes and service quality in customer-server encounters

Luoh, Hsiang-Fei; Tsaur, Sheng-Hshiung - In: The service industries journal 29 (2009) 7-8, pp. 1093-1104

Persistent link: https://www.econbiz.de/10008286030

Job stress and well-being of female employees in hospitality : the role of regulatory leisure coping styles

Tsaur, Sheng-hshiung; Tang, Ya-yun - In: International journal of hospitality management 31 (2012) 4, pp. 1038-1044

Persistent link: https://www.econbiz.de/10009566961

Supervisory support climate and service-oriented organizational citizenship behavior in hospitality : the role of positive group affective tone

Tang, Ya-Yun; Tsaur, Sheng-Hshiung - In: International journal of contemporary hospitality management 28 (2016) 10, pp. 2331-2349

Persistent link: https://www.econbiz.de/10011567345

Job stress and well-being of female employees in hospitality: The role of regulatory leisure coping styles

Tsaur, Sheng-Hshiung; Tang, Ya-Yun - In: International journal of hospitality management 31 (2012) 4, pp. 1038-1045

Persistent link: https://www.econbiz.de/10009983821

Erratum to “Job stress and well-being of female employees in hospitality: The role of regulatory leisure coping styles” [Int. J. Hospit. Manag. 31 (2012) 1038–1044]

Tsaur, Sheng-Hshiung; Tang, Ya-Yun - In: International journal of hospitality management 32 (2013), pp. 302-302

Persistent link: https://www.econbiz.de/10010063519

Supervisory support climate and service-oriented organizational citizenship behavior in hospitality

Tang, Ya-Yun; Tsaur, Sheng-Hshiung - In: International Journal of Contemporary Hospitality Management 28 (2016) 10, pp. 2331-2349

Purpose This paper aims to examine the effect of a supervisory support climate on frontline employees’ service-oriented organizational citizenship behavior (OCB) using a multilevel conceptual model. A positive group affective tone – a meaningful construct – is introduced to investigate the...

Persistent link: https://www.econbiz.de/10014764813

Transformational leadership and creativity : exploring the mediating effects of creative thinking and intrinsic motivation

Chen, Chun-hsi Vivian; Li, Hung-hui; Tang, Ya-yun - In: International journal of management & enterprise … 6 (2009) 2, pp. 198-211

Persistent link: https://www.econbiz.de/10003811370

Identifying inventory problems in the aerospace industry using the theory of constraints

Chou, Ying-chyi; Lu, Ching-hua; Tang, Ya-yun - In: International journal of production research 50 (2012) 16, pp. 4686-4698

Persistent link: https://www.econbiz.de/10009621918

Promoting service-oriented organizational citizenship behaviors in hotels : the role of high-performance human resource practices and organizational social climates

Tang, Ta-wei; Tang, Ya-yun - In: International journal of hospitality management 31 (2012) 3, pp. 885-895

Persistent link: https://www.econbiz.de/10009544281