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Besser unter Beobachtung
Berinato, Scott; Buell, Ryan W.; Kim, Tami; Tsay, Chia-jung - In: Harvard-Business-Manager : das Wissen der Besten 37 (2015) 2, pp. 14-16
Persistent link: https://www.econbiz.de/10010484925
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The demographics of cool
Berinato, Scott - In: Harvard business review : HBR 89 (2011) 12, pp. 136-137
Persistent link: https://www.econbiz.de/10010217451
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Data science and the art of persuasion
Berinato, Scott - In: Harvard business review : HBR 97 (2019) 1, pp. 126-137
Persistent link: https://www.econbiz.de/10011980454
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Operational transparency : make your processes visible to customers and your customers visible to employees
Buell, Ryan W. - In: Harvard business review : HBR 97 (2019) 2, pp. 102-113
Persistent link: https://www.econbiz.de/10011980534
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Last place aversion in queues
Buell, Ryan W. - 2017
This paper documents the effects of last place aversion in queues and its implications for customer experiences and behaviors, as well as for operating performance. An observational analysis of customers queuing at a grocery store, and four online studies in which participants waited in virtual...
Persistent link: https://www.econbiz.de/10011928910
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Last-place aversion in queues
Buell, Ryan W. - In: Management science : journal of the Institute for … 67 (2021) 3, pp. 1430-1452
Persistent link: https://www.econbiz.de/10012505991
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Twitter fürs Marketing nutzen
Berinato, Scott - In: Harvard-Business-Manager : das Wissen der Besten 32 (2010) 7, pp. 14-15
Persistent link: https://www.econbiz.de/10003979030
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"Sie müssen omipräsent sein"
Allen, Thad; Berinato, Scott - In: Harvard-Business-Manager : das Wissen der Besten 32 (2010) 12, pp. 108-113
Persistent link: https://www.econbiz.de/10008736688
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You have to lead from everywhere
Berinato, Scott - In: Harvard business review : HBR 88 (2010) 11, pp. 76-79
Persistent link: https://www.econbiz.de/10008809017
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Six ways to find value in Twitter's noise
Berinato, Scott; Clark, Jeff - In: Harvard business review : HBR 88 (2010) 6, pp. 34-35
Persistent link: https://www.econbiz.de/10003981607