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Sumanth, David J. - 1998

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Bennett, David J. (contributor) - 2006

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Quinino, Roberto da Costa; Colin, Emerson C.; Ho, Linda Lee - In: European journal of operational research : EJOR 201 (2010) 1, pp. 231-238

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Bañuelas, Ricardo; Johnson, Mark; Virakul, Teeraphan; … - In: International journal of six sigma and competitive … 5 (2009/10) 4, pp. 380-397

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Smith, Alan D. - In: Benchmarking : an international journal ; BIJ 18 (2011) 1, pp. 128-148

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Orbak, Âli Yurdun - In: Total quality management & business excellence : an … 23 (2012) 3, pp. 325-341

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Strobel, Christian Manuel - 2009

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