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Are we any closer to sustainable development? Listening to active stakeholder discourses of tourism development in the Waterberg Biosphere Reserve, South Africa

Lyon, Andrew; Hunter-Jones, Philippa; Warnaby, Gary - In: Tourism management : research, policies, practice 61 (2017), pp. 234-247

Persistent link: https://www.econbiz.de/10011708300

Consumer vulnerability and exclusion: A study of carers in the tourism marketplace

Hunter-Jones, Philippa - In: Journal of marketing management : MM 27 (2011) 1, pp. 165-181

Persistent link: https://www.econbiz.de/10008786264

Wine tourism: Chilean wine regions and routes

Hojman, David E.; Hunter-Jones, Philippa - In: Journal of business research : JBR 65 (2012) 1, pp. 13-22

Persistent link: https://www.econbiz.de/10009819594

The Continuum of Learner Disengagement: Ethnographic Insights Into Experiential Learning in Marketing Education

Hunter-Jones, Philippa - In: Journal of marketing education : JME 34 (2012) 1, pp. 19-30

Persistent link: https://www.econbiz.de/10009848770

Consumer vulnerability and exclusion: A study of carers in the tourism marketplace

Hunter-Jones, Philippa - In: Journal of marketing management : MM 27 (2011) 1, pp. 165-181

Persistent link: https://www.econbiz.de/10008884654

The contribution of hospitality services to person-centred care : a study of the palliative care service ecosystem

Hunter-Jones, Philippa; Sudbury-Riley, Lynn; Al-Abdin, Ahmed - In: International journal of hospitality management 112 (2023), pp. 1-9

Persistent link: https://www.econbiz.de/10014334759

When the road is rocky : investigating the role of vulnerability in consumer journeys

Sudbury-Riley, Lynn; Hunter-Jones, Philippa; Al-Abdin, Ahmed - In: Journal of the Academy of Marketing Science 52 (2024) 4, pp. 1045-1068

Persistent link: https://www.econbiz.de/10015048116

Young people, holiday-taking and cancer-an exploratory analysis

Hunter-Jones, Philippa - In: Tourism management : research, policies, practice 25 (2004) 2, pp. 249-258

Persistent link: https://www.econbiz.de/10006818751

Strategic B2B customer experience management: the importance of outcomes-based measures

Zolkiewski, Judy; Story, Victoria; Burton, Jamie; Chan, Paul - In: Journal of Services Marketing 31 (2017) 2, pp. 172-184

Purpose The purpose of this paper is to critique the adequacy of efforts to capture the complexities of customer experience in a business-to-business (B2B) context using input–output measures. The paper introduces a strategic customer experience management framework to capture the complexity...

Persistent link: https://www.econbiz.de/10014906442