Purpose – Mergers and acquisitions (M & As) are sensitive issues in most industries, but it would seem even more so in airlines. The list of failures or destroyed value in the sector is long. This article outlines three of the main reason why M & As can be a challenge in this industry....

With one foot in HR and training, and the other in communication, Diane Gayeski is well placed to understand the strategic role HR has to play in aligning corporate culture with the external brand. Here she explains to Bob Gorman why the best place for HR professionals to start is by taking the...

Making coaching mainstream in a sceptical organization is a challenging task. John Blakey, LogicaCMG’s coaching director and co‐founder of 121 coaching, shares four ways to make coaching part of your business culture.

Getting the right people in pivotal roles at the right time should be nothing new to HR professionals, but done effectively, talent management can create long‐term organizational success. Here, Lynne Morton and Chris Ashton show how to align talent management strategies to business goals,...

Laurent Jaquenod explains why and how HR professionals can harness cultural dimensions for improved, sustainable business performance.

Research has shown that the more engaged the workforce, the more innovative, productive and profitable the company. Yet few executives know specifically what they can do to develop a more engaged workforce.

Andy Street, director of personnel at John Lewis Partnership reveals how his company’s unique organizational structure affects its unusual approach to employee rewards and truly reflects the cultural values of the company.

Creating exceptional customer service in an environment where such standards don’t exist was a challenge for the Connex‐Vodafone group in Romania. Sue Wright and Matt Ralph of The NKD Group explain how creating a “living brand” with engaged employees helped bring about radical cultural...

Sun Microsystems developed a merger and acquisition data‐capturing exercise, which was put into practice when the company acquired StorageTek. Charles “Terry” Terranova, a senior organizational consultant at Sun, explains how he gathered crucial information on each company’s culture to...

This study contributes exploratory evidence on the relationships between corporate culture and company size, competitive environment and corporate performance in the U.S. and Taiwan. The findings indicate that environmental uncertainty – one aspect of industry dynamics – failed to uncover...