Global markets impose an important transformation of the firms' growth policies where innovation and imitation (of products and processes) play a primary role to meet a volatile demand. Many countries now have strong links with global corporations and within these countries most activity is...

La gestión de la calidad aplicada en las organizaciones genera mejores productos y servicios, reducción de costos, más clientes y empleados satisfechos, y mejor rendimiento financiero que a su vez conlleva ventajas competitivas. Sin embargo, en muchas ocasiones los esfuerzos realizados...

Para diversos autores el estudio desde el enfoque de los recursos en las organizaciones otorga una gran relevancia estratégica a los intangibles debido a sus atributos, de manera que el análisis basado en información y conocimiento resulte de especial interés como fuente de ventaja...

El artículo refleja un estudio exploratorio en Bogotá, Colombia, orientado a establecer en qué medida se hace Gestión del Conocimiento para generar valor agregado en las organizaciones. Se aplicó un formato de encuesta a 1.168 personas (directivos y trabajadores) en 48 empresas de...

This book discusses the essence, concepts, techniques, and applications of business intelligence. It also explores different aspects of crisis management, knowledge management and knowledge sciences, the applications of business intelligence in contingencies and crises, environmental issues and...

<i>Bazaar of Opportunities for New Business Development</i> goes beyond the paradigm of open innovation and underlines the variety of opportunities that firms may have in innovation and new business development with external actors. This book shows readers that firms can interact, innovate, and do...

This article addresses the issues of knowledge management (KM) from the point of view of external knowledge. Knowledge has been raised as a key success factor or key resource for organizations of all sizes. Knowledge worker, knowledge intensive business services, and knowledge society are...

The science of management accounting began to develop in the eighties of the last century, the science of knowledge management in the nineties. Today's businesses bases on knowledge thus, knowledge management and management accounting are an integral part of the organization and the...

Along with increasing competitiveness of economy and enterprises, the value of knowledge has gained considerable importance. It has been perceived as an important source of building market attractiveness of an enterprise. Thus, many enterprises have decided to implement the concept of knowledge...

The introduction of knowledge management (KM) initiatives should result in the creation of added value, that is, wealth for the enterprise, its employees and, ultimately society at large. The relationship between KM and internal marketing it is not so expressed. But, even so implementing...