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Can blockchain payment services influence customers' loyalty intention in the hospitality industry? : a mediation assessment

Al Karim, Rashed; Md Karim Rabiul; Ishrat, Mahima; … - In: Administrative Sciences : open access journal 13 (2023) 3, pp. 1-17

This study analyzes the impact of blockchain mobile payment services on customer loyalty intention through the mediating role of service quality, privacy and security, and customer satisfaction in the Bangladeshi hospitality industry. Data were collected through a survey using a structured...

Persistent link: https://www.econbiz.de/10014246377

Applying integrated generalized structured component analysis to explore tourists' benefit consideration and choice confidence toward travel appscape

Pipatpong Fakfare; Pornpisanu Promsivapallop; … - In: Technological forecasting & social change : an … 188 (2023), pp. 1-10

Persistent link: https://www.econbiz.de/10014251009

The COVID-19 crisis and factors driving international tourists’ preferences for contactless dining services

Mehri Yasami; Md Karim Rabiul; Pornpisanu Promsivapallop; … - In: International journal of contemporary hospitality management 34 (2022) 11, pp. 4029-4051

Persistent link: https://www.econbiz.de/10013413297

Hotel service quality dimensions and attributes : an analysis of online hotel customer reviews

Kalnaovakul, Kanapot; Pornpisanu Promsivapallop - In: Tourism and hospitality research : THR 23 (2023) 3, pp. 420-440

Persistent link: https://www.econbiz.de/10014312455

Innovation and organizational learning practices in tourism and hospitality sector : a gender-based perspective

Rimsha Khalid; Abu Bakar bin Abdul Hamid; Mohsin Raza; … - In: European business review 35 (2023) 5, pp. 814-838

Persistent link: https://www.econbiz.de/10014333683

What influences restaurant dining out and diners' self-protective intention during the COVID-19 pandemic : applying the Protection Motivation Theory

Ryu, Kisang; Tatiyaporn Jarumaneerat; Pornpisanu … - In: International journal of hospitality management 109 (2023), pp. 1-11

Persistent link: https://www.econbiz.de/10014282499

Vertical Disintegration in the Corporate Hotel Industry : The End of Business as Usual

Roper, Angela - 2017 - First edition.

chapter 1 Introduction -- chapter 2 Episodes of vertical disintegration -- chapter 3 Hotels as a property asset class -- chapter 4 The role of professional service firms -- chapter 5 The provision of hotel management services -- chapter 6 Becoming brand owners and managers -- chapter 7...