Technology has changed company activity. It has equipped companies with elements which give them better and greater knowledge of their target audiences and clients. Within the commercial scope of organizations, it is important to understand which factors explain the use of technology. In this...

Recent work linking the adoption of key organizational practices to productivity raises an important question: if adoption increases productivity so dramatically, why does adoption across an industry take so long? This paper explores this question in the context of one particularly interesting...

How best can we understand why the application of information and communication technology (ICT) in organizations succeeds or fails? Calling on technical, organizational, social, psychological and economic perspectives, this book provides a fresh and comprehensive framework for answering this...