Purpose – The purpose of this article is to provide an overview and evaluation of performance measurement systems and also present a framework for the selection of an appropriate performance measurement system for healthcare processes. Design/methodology/approach – The paper provides a brief...

Purpose The purpose of this study is to identify and analyze the key barriers to lean implementation in the construction industry using interpretive structural modeling (ISM) and Matrice d’ Impacts Croisés-Multiplication Appliquée á un Classement (MICMAC) analysis....

Purpose The purpose of this paper is to quantify the strengths, weaknesses, opportunities and threats (SWOT) analysis for the Indian coal mining industry using Fuzzy Decision-Making Trial and Evaluation Laboratory. Design/methodology/approach After obtaining 17 factors from literature and expert...