Purbey, Shankar; Mukherjee, Kampan; Bhar, Chandan - In: International Journal of Productivity and Performance … 56 (2007) 3, pp. 241-251
Purpose – The purpose of this article is to provide an overview and evaluation of performance measurement systems and also present a framework for the selection of an appropriate performance measurement system for healthcare processes. Design/methodology/approach – The paper provides a brief...