Purpose – Sustainability action plans are emerging as a management tool to facilitate the delivery of sustainability objectives which are planned, measured and achievable in practice. The purpose of this paper is to explore the potential to support an integrated approach to delivering...

Purpose This study aims to investigate clients' attributes, their key decision variables and causal relationships between the decision variables. In addition, the purpose of the study is to map-out from these analyses, the attributes of project clients that motivate contractors' bid decision....

Purpose Clients’ satisfaction is often associated with performance in the construction industry. Organisations that achieve very high ratings of clients’ satisfaction improve their positions in the marketplace. Many clients are often dissatisfied with their project outcomes. Hence, a...

Purpose As remote working becomes increasingly popular, remote working could unlock new ways of working through digitisation. However, the construction sector has been slow to adopt digitisation in its processes, making digitisation difficult to assess whether this affordance may be well...

Purpose The rise of artificial intelligence (AI) and differing attitudes towards its adoption in the building and environment (B&E) industry has an impact upon whether companies can meet changing demand and remain relevant and competitive. The emergence of Industry 4.0 technologies, coupled with...

Association‐sponsored benchmarking programs are developed, organized, and implemented by a professional association of member institutions. Methods used often include survey‐type data collection instruments or traditional benchmarking strategies with site visits. These types of programs can...

ISO 9000 certification is one of the most prevalent quality assurance systems in the world. Despite its popularity, there is considerable confusion and frustration surrounding its implementation in small to medium‐sized enterprises. Major obstacles to ISO 9000 registration are identified and...

Effective management of projects is becoming increasingly important for any type of organization to remain competitive in today’s dynamic business environment due to pressure of globalization. The use of benchmarking is widening as a technique for supporting project management. Benchmarking...

Software development projects are known for inaccuracies associated with elapsed time and total cost estimates. Attempts have previously been made to provide tools to facilitate estimation of just how much effort will be required. One such tool is the estimation of project size (and therefore...

The construction industry is dynamic in nature. The concept of project success has remained ambiguously defined in the construction industry. Project success is almost the ultimate goal for every project. However, it means different things to different people. While some writers consider time,...