RFID technologies represent a common standard for data storage and retrieval that could improve collaboration and data sharing between non-competing organizations. With the advent of RFID (radio frequency identification), organizations have the opportunity to rethink how their organization will...

Computer-aided instruction (CAI) has existed for decades. Its third generation system using Internet and Web technologies to deliver university education (so called virtual universities) has been a hot research topic in recent years. However, few such virtual universities have been as successful...

Building on prior research, a field study of IT professionals is performed to determine if and how IT professionals’ technical skills requirement change as they gain experience in the workplace. Based on the results of this study, it appears that IT professionals: (1) are required to have...

Small and Medium-sized Enterprises (SMEs) play a vital and pervasive role in the current development of Taiwan’s economy. Recently, the application of Enterprise Resource Planning (ERP) systems have enabled large enterprises to have direct contact with their clients via e-commerce...

Soon after becoming a WTO member, Taiwan found the internationalisation and liberalisation in the financial industry ushered its domestic banks into a new era. In response to this global trend, all its banks strove to rely on customer relationship management (CRM) to enhance customer value (CV)....

Cyberspace is no longer safe. From business organizations to countries, the requirements of information security and assurance have become one of the most important functions to ensure continued operations. The goal of this study is twofold. First, we introduce the information security policy of...

Many hospitals in Taiwan have started to encounter new and fierce competition as a result of the enactment of the National Health Insurance Policy in 1995. Hospitals should strive to use information technology (IT) strategically to improve their competitive advantage and meet the dynamic...

Under increasing pressure from competitors and consumers, vendor-managed inventory (VMI), which is believed to be conducive to reducing inventory costs and improving distribution and sales, has been a popular system particularly in the retail industry. This present study, by adopting the...

Information overload is one of the major challenges for online shoppers. One possible solution to this aforementioned problem is to take advantage of the interactive decision aids (IDAs). Prior studies on IDAs have mainly focused on information overload problems caused by the products (e.g.,...