The article aims to investigate the Critical Success Factors (CSFs) of technology forecasting. It also attempts to build a consensus from the previous work to develop an evaluation matrix of the same with a view to segregate these factors based on multiple perspective approach. The literature...

Purpose: The purpose of this research paper is to evaluate the effects of customer relationship management (CRM) practices on the relationship of organizational learning (OL) with customer satisfaction (CS) essentially dealing with industrial and business organizations. Industrial organizations...

Purpose: The purpose of this paper is to identify the information and communication technology management enablers (ICTMEs) and establish the hierarchical relationship among them using interpretive structural modelling (ISM) and analyse their driving and dependence power, using integrated ISM...

Purpose: Based on the concepts confined in Ajzen's theory of planned behavior (TPB), this study investigates users' attitudes towards adoption of a blockchain-based framework in the esports industry that proposes a scheme of rewarding stakeholders for their invested attention along with...

The study empirically investigates the relationship between corporate social responsibility (CSR) andorganizational performance from the perspective of European multinational firms. Further, the studyexamines the effectiveness of corporate reputation as a moderator on CSR-organizational...