Purpose – The purpose of the paper is to present practical methodological insights into doing research with the owner-managers of small and medium enterprises. Design/methodology/approach – Practical methodological lessons are reported from a project involving interviews with owner-managers...

This research developed from an interest in undertaking a study that would contribute to answering one of the pivotal questions facing those responsible for economic development in New Zealand today. What are the key 'transitions' (or decision points) that firms encounter as they attempt to...

There is a knowledge gap concerning passenger-to-passenger interactions in mobility especially in air travel. Employing netnography and Critical Discourse Analysis, we examined the current debate on “crying babies on planes” as displayed on public online news sites and discussion boards. We...

Purpose The purpose of this paper is to explore why workers remain in long hospitality careers and to challenge the frequent portrayal of careers in the sector as temporary and unsatisfactory. Design/methodology/approach The study took an interpretative social constructionist approach. Methods...

Purpose – The purpose of the paper is to present practical methodological insights into doing research with the owner‐managers of small and medium enterprises. Design/methodology/approach – Practical methodological lessons are reported from a project involving interviews with...