Tiso, Anna; Crema, Maria; Verbano, Chiara - In: Journal of Health Organization and Management 35 (2021) 9, pp. 315-337
Purpose: The paper aims at enriching the knowledge of the application of lean management (LM) in emergency department (ED), structuring the methodology for implementing LM projects and summarizing the relevant dimensions of LM adoption in ED. Design/methodology/approach: In accordance with the...