satisfaction with Cyprus hotels. We conduct importance-performance analysis for one of the hotels to demonstrate a strategic … percentage contributions of various attributes to the overall loyalty, which helps us explain why some of Cyprus hotels have … higher satisfaction ratings than the others. It appeared that satisfaction with gastronomy is the key driver of the overall …

satisfied with the quality of service provided by the Ghana National Service Scheme. The satisfaction of service personnel was … measured by employing the gap model and factors influencing the personnel's satisfaction were also determined by factor …. Some of the key factors which significantly contributed to service personnel's satisfaction included the willingness of …

important role in order to make customer happy regarding the banking services. Therefore, customer satisfaction is the key for …

evaluation are the conditions for obtaining students' satisfaction with this form of education. In the pandemic era, digital …

quality. We show that when income of the tourists increases, then to maintain the demand for rooms, the hotels must in …In this short paper we analyze the impact of tourist demand in hotel rooms on the investment of hotels on environmental …-tive of hotel chains to invest in environmental quality depends on the demand for days of rest on the part of tourists and on …