and its learning and growth capabilities. Design/methodology/approach – Four banks in Taiwan – Citibank, Chinatrust …, Taipei Fubon Bank and Taiwan HSBC – have recently applied the Balanced Scorecard (BSC) perspective to their customer service …

, apart from strategic issues wholly made by headquarters in Taiwan, other HR practices either adapt to local practices or use …

's Republic of China, Taiwan, and Hong Kong. It looks at the influence that environmental factors such as social and political …

practices in a sample of Taiwanese employees. Specifically, seeks to examine patterns of Chinese national culture in Taiwan, to …

commitment and citizenship behaviour at primary schools in Taiwan. The four human resource (HR) aspects include: recruitment and …-common method variance strategy, research data from 568 incumbent teachers in Taiwan are collected, analysed and evaluated. Findings …). Originality/value The study provides a closer look at the HR-OCB relationship in Taiwan. It reveals that a positive perception of …

institutions. This paper aims to compare changes and continuities in key aspects of HRM in South Korea and Taiwan. It examines the … longitudinal, at three time periods in two under‐researched contexts of South Korea and Taiwan.  …