Intro -- Preface -- Contents -- Chapter 1: Destination ASEAN, Beyond 2015 -- 1.1 Introduction -- 1.2 Brief Comparisons and Dynamism of ASEAN -- 1.3 The Challenge of ASEAN as a Single Destination -- 1.3.1 Taxes and Visas -- 1.3.2 Common ASEAN Tourism Curriculum -- 1.3.3 Education and...

In recent years, information and communication technologies (ICT) impacted greatly socioeconomic development in developing countries. Encouraged by the development of rural IT network projects in countries like India, Sri Lanka, Bangladesh and Philippines, the government of Vietnam focused on IT...

Rework that is experienced in construction projects is often caused by errors made during the design process. Factors that contribute to design errors are identified and used to design and develop a systems dynamics model, which is used to simulate a number of practical scenarios that can be...

Purpose – The purpose of this paper is to study how knowledge management strategy (KMS), technology management strategy (TMS), and information management strategy (IMS) influence an organization’s performance. Design/methodology/approach – The authors use manufacturing data and employ...

In the literature, numerous quality models or approaches are suggested for small and medium size enterprises (SMEs), but there is little or no evidence to support the success or otherwise of these models as they apply to SMEs. The validity of quality methods in SMEs is central to growing debate...

The design of an effective inventory control system is difficult, particularly if the demand fluctuates widely and in a seasonal manner. Most traditional analytical models seem to be inadequate and over‐simplified. An alternative to established mathematical models is suggested and control...

Modelling for age and retirement becomes essential in many situations where promotion is age‐based and retirement is on attaining a particular age. A step by step approach to modelling retirement and average age of population through system dynamics is presented. The deterministic situation,...

Very little is known of the pattern of spread of quality initiatives and their implementation amongst various functional areas in manufacturing organisations. The knowledge of the actual pattern would have a number of managerial implications with regard to the future quality improvement...