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Evaluating alternative policy responses to franchise failure : evidence from the passenger rail sector in Britain

Smith, Andrew S. J.; Wheat, Phil - In: Journal of transport economics and policy 46 (2012) 1, pp. 25-49

Persistent link: https://www.econbiz.de/10009520182

Canada's entrepreneurs : from the fur trade to the 1929 stock market crash ; portraits from the Dictionary of Canadian biography

Ross, J. Andrew; Smith, Andrew; English, John; … - 2011

"Molson. Redpath. Desjardins. Labatt. Massey. Eaton. These names are as much a part of our national identity as our hockey teams and our literature, but few of us know much about the people behind them - the individuals who have energized this country's economic life for over four centuries, and...

Persistent link: https://www.econbiz.de/10009524406

Rail efficiency : cost research and its implications for policy ; prepared for the Roundtable: Efficiency in Railway Operations and Infrastructure Management ; 18 - 19 November 2014, International Energy Agency, Paris, France/ Andrew S. J. Smith; Christopher Nash

Smith, Andrew S. J.; Nash, Chris - 2014 - December 2014

In this paper we first consider alternative measures of efficiency. We explain why simple partial productivity measures are inadequate as the basis of overall measures of efficiency, and outline two alternative approaches. The first is technical efficiency - the degree to which output is...

Persistent link: https://www.econbiz.de/10010479707

Learning to control: training and work organization in Australian call centres

Smith, Andrew; Smith, Erica - In: The journal of industrial relations : the journal of … 50 (2008) 2, pp. 243-256

Persistent link: https://www.econbiz.de/10003762492

Using task clarification, goal setting, and feedback to decrease table busing times in franchise pizza restaurant

Amigo, Seth; Smith, Andrew; Ludwig, Timothy D. - In: Journal of organizational behavior management 28 (2008) 3, pp. 176-187

Persistent link: https://www.econbiz.de/10003769172

"It's nice to get a wee treat if you've had a bad week" : consumer motivations in retail loyalty scheme points redemption

Smith, Andrew; Sparks, Leigh - In: Journal of business research : JBR 62 (2009) 5, pp. 542-547

Persistent link: https://www.econbiz.de/10003846876

Reward redemption behaviour in retail loyalty schemes

Smith, Andrew; Sparks, Leigh - In: British journal of management : BJM 20 (2009) 2, pp. 204-218

Persistent link: https://www.econbiz.de/10003856011

Passenger rail franchising in Britain : has it been a success?

Smith, Andrew S. J.; Nash, Chris; Wheat, Phill - In: International journal of transport economics 36 (2009) 1, pp. 33-62

Persistent link: https://www.econbiz.de/10003860618

The role of training in the development of human resource management in Australian organisations

Smith, Andrew; Smith, Erica - In: Human resource development international : enhancing … 10 (2007) 3, pp. 263-279

Persistent link: https://www.econbiz.de/10003573165

Are Britain's railway costing too much? : perspectives based on TFP comparisons with British Rail 1963 - 2002

Smith, Andrew S. J. - In: Journal of transport economics and policy 40 (2006) 1, pp. 1-44

Persistent link: https://www.econbiz.de/10003393125