Benchmarking has a long history in the management world. It first emerged in the private sector as an engineering tool and having passed through different stages of development, is now also a policy-making tool in the public sector. The paper argues that although typologies of benchmarks can be...

Research on the innovation process and its effective management has consistently highlighted a set of themes constituting 'good practice'. The limitation of such 'good practice' is that it relates to what might be termed 'steady state' innovation - essentially innovative activity in product and...

Research on the innovation process and its effective management has consistently highlighted a set of themes constituting "good practice". The limitation of such "good practice" is that it relates to what might be termed "steady state" innovation — essentially innovative activity in product...