Mihai Yiannaki, Simona - In: International Journal of Organizational Analysis 20 (2012) 4, pp. 406-422
‐sized enterprises (SMEs) handling both risk and crisis management according to a new tailored model of a balance scorecard (BS). This … new model of risk and crisis management aims at improving both SMEs' management adaptation and performance across all of … crisis' stages, something not attempted so far in the literature. Design/methodology/approach – The application of such a BS …