Purpose – The objective of this paper is to investigate the process of knowledge creation and transfer in project‐based organizations, with particular reference to a construction firm, emphasizing first the importance of knowledge transfer, in tacit or explicit form, between the various...

Purpose – The purpose of this paper is to investigate the main challenges related to the use of performance measures in public organisations in order to identify the factors affecting the adoption and implementation of performance measurement systems. The empirical analysis is focused on the...

Purpose – Many companies claim they are adopting an open approach to innovation, but each of them with its own way. This paper aims to explore the different models for opening up the innovation process adopted in practice. Design/methodology/approach – The paper utilises an extended survey...

Purpose – The paper aims to outline the managerial challenges faced by the organizations interested in leveraging knowledge and creative talent embedded in online customers' communities to sustain innovation in b‐2‐c industries. Design/methodology/approach – Through a detailed case study...

Purpose – This study seeks to further the current debate about how to systematically improve hospital performance by enhancing and balancing knowledge exploration and knowledge exploitation capabilities through the development of an electronic medical record (EMR). Design/methodology/approach...

Purpose – The aim of the paper is the study of information systems as mechanisms to manage existing and widespread knowledge in health care organizations; this is a platform that supports the processes of communication and knowledge sharing. The paper seeks to focus on the electronic medical...

Purpose – The aim of this paper is twofold: to understand if it is possible to find similarities and dissimilarities among the construction companies in terms of knowledge management (KM) process, identifying the main tools and techniques adopted by the same companies within this process;...