Asghar Jomah Adham, Ali; Mat Tahar, Razman - In: Journal of Modelling in Management 7 (2012) 3, pp. 274-286
Purpose – Nowadays, e‐queues are built up everywhere where customer online service is necessary such as in banks' e‐service, enterprises' e‐business, etc. In order to enhance quality of service (QoS), active queue management (AQM) algorithms are frequently employed due to their...